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dazbet Privacy Policy: What We Collect and Why

Our Privacy Policy sets out exactly what personal data dazbet collects when you open an account, verify your phone number or complete a deposit via DANA, OVO, GoPay…

Phone Verification DataDANA, OVO, GoPay & QRIS Transaction RecordsAccount Activity LogsCookie & Device DataContact & Support Records
dazbet dazbet Privacy Policy: What We Collect and Why
PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you have a question about the data we hold on your account, want to request a correction or need to report a privacy concern, our…

Live Chat (24 / 7) Open live chat from inside your account dashboard at any time to raise a…
Email — Privacy Requests Send a written data request or correction notice to our privacy email address.
Account Help Centre Navigate to the Help section inside your account for a self-service privacy request form…
DATA HANDLING PRACTICES

Six Ways We Handle Your Information Carefully

Data protection at dazbet is an operational practice, not just a written statement. From the moment you complete phone verification to every GoPay or QRIS deposit you make, we apply consistent data…

Minimal Collection

We collect only the data your account needs — phone number, payment method identifiers for DANA or QRIS, and session logs. We do not collect data that has no operational purpose.

Encrypted Storage

All account data, including your payment rail records for OVO and bank transfer, is stored in encrypted form. Encryption keys are rotated on a fixed schedule to reduce exposure risk.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to measure which lobby sections you visit. You can manage cookie preferences from the settings panel inside your account.

Retention Limits

Transaction records, including GoPay and virtual account deposits, are retained for the period required by applicable law. Once that period ends, data is deleted or anonymised on a scheduled cycle.

Access Requests

You can request a copy of the personal data we hold on your account at any time. Requests are processed by our support team via live chat or email, and depend on local law for applicable rights.

Third-Party Sharing Limits

We share your data only with payment processors needed to complete DANA, OVO, GoPay or QRIS transactions, and with fraud-prevention services. We do not sell account data to advertisers.

Your Privacy Policy Questions, Answered

These are the questions we hear most often about data handling on dazbet. If your question is not here, open live chat from your account dashboard and our team will respond with a specific answer about your data.

We collect your phone number for verification, a username, and the payment identifiers associated with your chosen method — such as your DANA or OVO wallet reference. We do not collect more than your account requires.

Payment data is used only to process deposits, verify withdrawals and maintain transaction records as required by law. We pass the minimum necessary details to the relevant payment processor and retain logs for the legally required period.

Yes. Submit a data access request via live chat or our privacy email address. We will compile your account and transaction records and deliver them within 7 working days. Your rights depend on local law.

Contact us through live chat or the privacy email channel with your account details and the specific correction or deletion you need. We will confirm whether deletion is possible, as some records must be kept where local law requires it.

We share data only with payment processors required to complete your DANA, GoPay, QRIS or bank transfer transactions, and with fraud-detection services. We do not sell personal data or share it for advertising purposes.

Retention periods depend on local law and the type of record. Payment transaction logs are kept for the legally required duration, after which they are deleted or anonymised. Account session data is retained for a shorter rolling period.

We use session cookies for login continuity and analytics cookies to understand how the lobby is used. You can review and adjust your cookie preferences in the account settings panel at any time without affecting your payment access.